Our groomers are committed to pampering your pup with the least amount of stress, even if that means taking a relaxation or potty break during the session. Our groomers work with your pets with the same love and patience they have for their own dogs. Please remember, current shots are mandatory to enter our facility.
We know that bathing and brushing those long hair breeds on a regular basis will reduce matting. If you get a call from our staff saying we need to shave all or part of the dog, here’s why: when dog hair mats, it entangles and curls in, and can be extremely painful for your dog. The skin will also develop a rash or an infection under the matted area. There’s really no way to brush it out without hurting your dog and causing huge anxiety. Shaving your dog gently using clippers to remove the hair below the matting. Sometimes this is just around the matted area, like around the ears, or sani area. Sometimes the dog is matted throughout their coat, or it might not look right if we just shave the matted area and left patches of normal fur, so we may suggest a full shave.
Groomers aren’t taking the easy way out when we ask if we can shave your dog. In fact, any groomer would much rather give your dog a good shampoo and blowout. It’s a lot more work to shave a dog, but we always want to do what’s right for the dog. Any breed that has curly hair or long hair that gets curly when it gets wet, is highly susceptible to matting. A dog that gets a regular bath and brush is less likely to have heavy matting versus a dog that only sees us occasionally.